In today’s day and age, crypto casino players are not accepting the bare minimum anymore. And rightfully so. The expectations are progressively rising for crypto casinos year after year.
Whether it be due to new technology or simply because players are seeing through the cracks in the regulations, players are beginning to hold these casinos accountable.
What once felt innovative and new to the industry has quickly become an expectation—and players have raised this bar.
Just over the past couple of years, crypto casinos have been gaining traction and excitement. At first, users were excited for the acceptance of simply Bitcoin in casinos. But today, that is just normal and expected.
Players want more; they deserve more. The casinos that listen and grow are going to be the ones that make it, and the ones that don’t will be left in the dust.
So, what has changed?
Payment and Speed
Then
Before, players were tolerating what is considered to be slow transactions. Deposits would take minutes, if not hours, and withdrawals. Don't even get me started on that.
If new players experienced what was happening just a few years ago, they would probably assume all of the casinos were scams due to these long wait times.
Along with these wait times, players were only able to use a handful of accepted cryptocurrencies. Currencies such as Bitcoin or Ethereum were, at the time, just the top of the iceberg.
Players did not enjoy these limits being placed on them, and the casinos listened.
Now
Crypto casinos are currently offering instant transactions. Whether it be deposits or withdrawals, players can complete these actions within minutes, if not seconds.
Blockchain technology and crypto technology overall has evolved so much over the years to give players these much-needed short wait times. Imagine if you won a huge jackpot, only to find out it will take a few hours before you could access the funds. That would not slide with players in today's industry.
Not only has the speed of transactions increased, but the options players can choose from coins are almost endless. What once seemed like two or three options now has expanded to players being able to choose from anywhere from ten to twenty-five different options—not including the stablecoins and multiple networks for each coin.
This may not seem like a large change, but trust me, It is for constant players.
Trust and Transparency
Then
When crypto casinos were just beginning, and even just a few years ago, many players were used to the low standards that casinos promised them.
Casinos were able to just say, yes, that game is fair and you should trust us, without any proof to back them up. In some cases, they had barely any proof. In other cases, the casinos had third-party auditors. Which again, players would have to blindly trust their word of the fairness of the games at the casino.
These were the times where provably fair was just a simple buzzword and on-chain actions were barely visible to players. These actions could only go on for so long before players start to realize that this wasn't enough for them and they needed more.
Now
If you play at a crypto casino now, provably fair is the standard. And the ones not accepting this are being called out.
Players are expecting proof, not just promises. That would be like you placing hundreds of dollars somewhere and asking for someone to watch and the person pinky promising you they will keep it safe. It just simply doesn't work.
Players need fair games they can verify themselves in order to play at casinos, along with clear on-chain visibility. If players cannot see what is happening on-chain with their crypto, it raises questions and red flags to them and for the casinos themselves.
User Experience (UX)
Then
Picture this. You log into a crypto casino and before even depositing, the casino has a chunky design.
Not only this, but you open it on your phone and everything is distorted due to it only being optimized for desktop play. On top of all of this, a single page takes minutes to load.
This is what users dealt with in the previous years. Hard to navigate through with basic and clunky designs, not only for the casino overall but the games they offered.
Now
If this were to happen now, that casino would not last at all. Players would point and laugh as they moved onto the next casino.
The type of casino that is not only user friendly but is designed around the mobile-first evolution. Allowing players to click on a game and it instantly loads up for them with no long waiting periods and smoother to navigate wallets.
If a player were to experience the outdated designs today, they will just leave and the casino will fail miserably.
Conclusion
While these are just a few of the changes that have become expectations, there are many more that crypto casinos must live up to. As technology evolves, so do the standards.
Players are not letting anything slide anymore, and I am sure going forward there will be more expectations for the casinos to uphold.
These players aren’t becoming more demanding but instead are becoming more informed. And what feels like the standard today will most likely become another low bar within the next couple of years.
So the question to the casinos would be—are you going to evolve with these demands or will you ignore them and die off? That option is up to them, and the expectations are up to you.